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Editing Common Support Issues
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ERROR: Did not get token: | ERROR: Did not get token: | ||
NOTOK: Invalid callsign or password | NOTOK: Invalid callsign or password | ||
− | It may be caused either by the global login system being down (which you can check by going to [http://my.bzflag.org/bb/ the BZBB]) or your ISP putting a caching proxy on port 80. This means that when your client goes to get a token from global login, your ISP returns an old cached token which will not work. If there is a proxy, then the following steps will allow you to bypass it | + | It may be caused either by the global login system being down (which you can check by going to [http://my.bzflag.org/bb/ the BZBB]) or your ISP putting a caching proxy on port 80. This means that when your client goes to get a token from global login, your ISP returns an old cached token which will not work. If there is a proxy, then the following steps will allow you to bypass it: |
− | + | #Open your configuration file (Windows: "My Documents\My BZFlag Files\2.0\config.cfg", Mac: "~/Library/Application Support/BZFlag/2.0/config.cfg", Linux: "~/.bzf/2.0/config.cfg") | |
− | + | #Locate the line: "#set list http://my.bzflag.org/db" | |
− | + | #Change that to: "set list http://my.bzflag.org:81/db" | |
− | + | #Save the file and open BZFlag to test it out | |
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If you continue to get the error above then either global login is down or there is a more serious problem (in which case you should get [[:Category:Support|support]]). | If you continue to get the error above then either global login is down or there is a more serious problem (in which case you should get [[:Category:Support|support]]). | ||
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==Crashes== | ==Crashes== | ||
− | If your client crashes on startup or some key mappings don't work you might try removing your | + | If your client crashes on startup or some key mappings don't work you might try removing your config file and starting again. You will have to set things like video mode and username/password again after removing it. |
If you are running Linux and get segmentation fault errors when trying to connect to a server, update libcurl3 to 7.15.5 or greater. | If you are running Linux and get segmentation fault errors when trying to connect to a server, update libcurl3 to 7.15.5 or greater. | ||
[[Category:Support]] | [[Category:Support]] |