Common Support Issues

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Revision as of 13:44, 17 April 2007 by Joevano (Talk | contribs) (Router Setup: Added ToDo template)

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This is a list of common problems in the game and their resolutions.

Global Login Not Identifying

If you get the following error upon entering or finding servers...

ERROR: Did not get token:
NOTOK: Invalid callsign or password

It may be caused either by the global login system being down (which you can check by going to the BZBB) or your ISP putting a caching proxy on port 80. This means that when your client goes to get a token from global login, your ISP returns an old cached token which will not work. If there is a proxy, then the following steps will allow you to bypass it.

#set list
  • Change the line to read:
set list
  • Save the file and restart BZFlag

If you continue to get the error above then either global login is down or there is a more serious problem (in which case you should get support).

Slow Performance

The performance of the BZFlag client is very dependent on the performance of the system's video card. Slow performance is often a problem when the host OS does not have the proper video card drivers to provide the needed acceleration for the 3D drawing the game does.

It is always a good idea to get the latest video drivers from the chipset manufacturer for your card. This as almost always either nVidia or ATI.

I can't kill anyone!

If your shots seem to go right through other tanks without exploding them, you are probably experiencing lag. Tip: shoot slightly ahead of where other tanks appear to be.

Starting A Server

Refer to Creating A Server for help on starting your own server.

Router Setup



If your client crashes on startup or some key mappings don't work you might try removing your configuration file and restarting BZFlag. You will have to set things like video mode and username/password again after removing it.

If you are running Linux and get segmentation fault errors when trying to connect to a server, update libcurl3 to 7.15.5 or greater.